Return and Refund Policies

13. RETURN, REFUND and CANCELLATION POLICY

13a. Fashionfitness.asia assures and guarantees all customers 100 percent damage free delivery thus Fashionfitness.asia will not accept in returns due to damages.

13b. If you receive a product for replacement , please e-mail fashionfitness.asia  your order number and complaint describing the product condition within 2 working days of delivery at 


sales@fashionfitness.asia

This email address is being protected from spambots. You need JavaScript enabled to view it.

admin@fashionfitness.asia


or call fashionfitness.asia customer service to obtain an authorization for returns. Unauthorized returns may be refused or disregarded by fashionfitness.asia .

13c. If fashionfitness.asia authorizes a return of the product, fashionfitness.asia will e-mail you a RMC (Return Merchandise Code) number and instructions for sending the returned product to the respective authorized merchant that have the right to receive the damaged or defective product on behalf of fashionfitness.asia. Damaged/defective product must be returned securely packaged and wrapped. fashionfitness.asia will not be responsible for the delivery cost of your returned product.

13d. After receiving the product, the authorized merchant will examine and test the product for replacement or return in accordance to your complaint. If the defect you described is found valid, the authorize merchant will deliver you a replacement. However, if fashionfitness.asia is not able to provide a replacement of the returned product for any reason, fashionfitness.asia will refund you by instructing your credit card's bank or issue a cheque to you as applicable. Cheque will be issued to you within 10 working days from the date of approval.